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WE ARE HIRING!

Full Time Sales Assistant - 32-42 Hours/week

Part Time Sales Assistant - 16-20 Hours/week

Are you passionate about retail and delivering exceptional customer experiences? We're looking for a Part-Time Sales Assistant to join our team!

Requirements:
✔ Must be available both Saturday & Sunday
✔ Flexible availability is a must

The perfect match will be someone who:

  • Has flexible availability and can commit to weekends

  • Is highly motivated and excited about retail

  • Brings experience from a customer-facing or retail role

  • Loves connecting with people and offering excellent service

  • Is dependable, reliable, and can be counted on in any situation

  • A fast learner eager to dive deep into all things Velvet

  • Can adapt and thrive in a fast-paced, dynamic environment

 

If you thrive in a team environment and love making a difference for customers, we’d love to meet you!

Sales Assistant Role – Key Responsibilities:

As a Sales Assistant, you’ll play a key role in delivering exceptional customer service and supporting the smooth operation of our store. Your day-to-day tasks will include:

  • Customer Focus: A genuine passion for helping customers, always delivering excellent service, and finding new ways to enhance the customer experience.

  • Flexibility & Adaptability: Demonstrating flexibility and a willingness to adapt to the ever-changing needs of the business.

  • Proactive Customer Engagement: Ensuring every customer is greeted and approached, being proactive in meeting their needs, and maintaining awareness of their expectations.

  • Stock Management: Effectively managing stock and keeping the shop floor tidy, well-stocked, and presentable at all times.

  • Product Handling: Assisting with stock organization, pricing, tagging, moving, unpacking deliveries, and steaming clothes.

  • Team Support: Providing support to the team in all aspects of retail and customer service to ensure a smooth operation.

  • Store Maintenance: Maintaining high standards of housekeeping, both on the shop floor and in the stockroom/back of house areas.

  • Weekend & Bank Holiday Work: A flexible approach to working weekends and bank holidays, ensuring we’re always ready to serve our customers.
     

Key skills needed

  • Great people skills

  • Excellent customer service

  • Highly organised with the ability to multi-task

  • Positive, vibrant, and ready to take on anything

  • Kind, helpful and considerate towards customers and team members alike

  • Resourceful and looking for opportunities to gain experience

 

Competitive basic hourly rate

Employee discounts

Enjoyable working atmosphere

 

If you think you have the skills and positive attitude to join the Velvet team, please fill out the application form below. 

Come work with us

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